I want to cancel the 60 day trial, can't find how

AVG Subscription
3

Hi John,

In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.  
We're glad to look into this & clarify. Upon checking your account, we're unable to find any subscriptions.
You might have used your alternate email address to subscribe. It isn't recommended to share the account info over this post.
Hence, we've sent you an email requesting account info. Please revert to us via email to proceed further.

1

Hello,

I wanted the VPN and I saw a "Total" protection offer.  I got it thinking it was a "Total" package deal for all the bells and whistles.  The total protection is not as total as the name suggests.  I think I still want the VPN and would like to cancel the total protection trial and setup the VPN trial.  I have had the total protection trial for 3 days and its not what I want or need.  Thanks!

2

Hi John,

In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.  
We're glad to look into this & clarify. Upon checking your account, we're unable to find any subscriptions.
You might have used your alternate email address to subscribe. It isn't recommended to share the account info over this post.
Hence, we've sent you an email requesting account info. Please revert to us via email to proceed further.