Hello, Kazuko.
I certainly help with your refund request. I see that you had replied to the email from our refund team and confirmed that you would like a refund. They will process your request and get back to you with a confirmation via email.
Appreciate your patience.
I orderd ' Internet security for 24 months' on Jan 12, 2018. But I could not activate(The screen tells 500 internal server error).
I accessed your website, and told that I want to refund.
But the answer was about 'Tune up' which I got from AVG Japan.
I want ro refund 'Internet security' which I got from you using my credit card.
Will you please tell me the way to make arrangement?
! wait for your suggestion.
Hello, Kazuko.
I certainly help with your refund request. I see that you had replied to the email from our refund team and confirmed that you would like a refund. They will process your request and get back to you with a confirmation via email.
Appreciate your patience.