Hi Jane,
Thank you for reaching us and we acknowledge your refund request.
On checking your AVG account, you have been renewed for AVG Internet Security subscription today for GBP 74.99.
Since the auto-renewal was enabled, you have been charged automatically.
As requested, I have processed full refund and cancelled the subscription. I have also sent an email confirmation for your reference.
Hi I've just had my antivirus renewal charge but I've received a new laptop as a gift so no longer need the AVG antivirus on my old laptop. How do I cancel and get a refund?
Hi Jane,
Thank you for reaching us and we acknowledge your refund request.
On checking your AVG account, you have been renewed for AVG Internet Security subscription today for GBP 74.99.
Since the auto-renewal was enabled, you have been charged automatically.
As requested, I have processed full refund and cancelled the subscription. I have also sent an email confirmation for your reference.