I wanted to cancel my subscription, but my subscription is not visible. Today the invoice came to my

AVG VPN
3

Hello Gamze,

We acknowledge your request.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert back to us.

1

I was asked for my card information while trying the free version for 30 days. After entering my card information, I wanted to cancel my subscription, but my subscription does not appear. Today the invoice came to my account.

2

Hello Gamze,

We acknowledge your request.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert back to us.