I was charged 43.29 for DRI AVG Technologies that I did not order and they did not have my new credi

AVG Subscription
3

Hello Virginia,

Let us explain this for you.

If your payment card has been blocked, has expired or will expire before the charge takes place, we will notify you via email. The email includes a button for manual renewal during which you can provide new payment details or select a different payment method.
If you do not wish your subscription to be automatically extended, make sure that you cancel the auto-renewal. In general, an expired card may not prevent future charges. Your payment card may have a card updater service enabled, which keep your payment card information current for merchants in case you get a new card number or expiration date changes.
We have sent you an email regarding the AVG product details and please reply to that email for further help.
Thank you.

1


How did AVG get my new credit card?  It is not on file and I was charged the above amount

2

Hello Virginia,

Let us explain this for you.

If your payment card has been blocked, has expired or will expire before the charge takes place, we will notify you via email. The email includes a button for manual renewal during which you can provide new payment details or select a different payment method.
If you do not wish your subscription to be automatically extended, make sure that you cancel the auto-renewal. In general, an expired card may not prevent future charges. Your payment card may have a card updater service enabled, which keep your payment card information current for merchants in case you get a new card number or expiration date changes.
We have sent you an email regarding the AVG product details and please reply to that email for further help.
Thank you.