I was charged $99 but have no subscription

AVG Subscription
1

My credit card has been charged $99 in May, 2024 by AVG, however, I have no protection on my computer. Every time I access it it wants me to renew. Was the charge a scam? How do I find out?

3

Hello Linda,
Thank you for contacting AVG Community Support.
We understand that you were charged recently for $99 but have no subscription and asked to renew.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

2

Hello Linda,
Thank you for contacting AVG Community Support.
We understand that you were charged recently for $99 but have no subscription and asked to renew.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.