Hello Pam,
We acknowledge your refund request. I could locate this charge under your gmail address.
You have been charged for the automatic renewal of AVG TuneUp - Unlimited (60 day trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Are you looking for refund for this product?
I was charged $49.99 on May 24, 2019, bank reference #3866871949.
I did not knowingly authorize this charge and don’t even know what it is for.
I need a refund as soon as possible!
Thank you,
Pam Darst
Hello Pam,
We acknowledge your refund request. I could locate this charge under your gmail address.
You have been charged for the automatic renewal of AVG TuneUp - Unlimited (60 day trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Are you looking for refund for this product?