I was charged for a product that I did not purchase and want a refund

AVG Subscription
3

Hello Robert,

I apologize for the inconvenience caused.

I see that you have been charged for the automatic renewal of AVG Internet Security Unlimited. You must have received an renewal notification 45 days before the renewal date of AVG.

This email might have got delivered to your spam or junk folder by mistake.

Please do not worry, I have escalated your request to the refund team, they will process refund and contact you via email confirming the same.

1

I was charged 69.99 for a product that I most certainly did not purchase. I received no email nor did I receive an email about it anywhere. I don't even know how you have my card info being that i've only ever used the free AVG and have never made a purchase. I demand a refund ASAP!!!

2

Hello Robert,

I apologize for the inconvenience caused.

I see that you have been charged for the automatic renewal of AVG Internet Security Unlimited. You must have received an renewal notification 45 days before the renewal date of AVG.

This email might have got delivered to your spam or junk folder by mistake.

Please do not worry, I have escalated your request to the refund team, they will process refund and contact you via email confirming the same.