I was charged in my banking to " dri avg technologies mn " for 49.99$

Hello Nam,

We found the charge under a different account.
Hence, we sent you an email with the details of the charge.
You can respond to the email to get further assistance.
Thanks.

i want to cancel any subscription  i have as i haven't even used it. 
i don't understand why you guys have made this so difficult to cancel .

Hello Nam,

We found the charge under a different account.
Hence, we sent you an email with the details of the charge.
You can respond to the email to get further assistance.
Thanks.