Greetings,
We're glad to help you with the cancellation.
However, we couldn't locate any active AVG subscriptions under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.
I would like to end my trial for AVG tune up as it did not fit my needs and I don't wish to pay for its services. However when I try to look for it in my subscriptions, it is blank. I was told customer support was the only way to get rid of a free trial but it was odd to navigate.
All right. If you see a charge debited for AVG, do contact us immediately.
We will collect the necessary details and locate the charge and initiate a refund.
Thank you for responding. I must admit, I don't know what happend… I was going to email the subscription code but it sorta vanished along with tune up? I hope that somehow cleared things up but if not I will be back to kindly ask for a refund on the product.
Greetings,
We're glad to help you with the cancellation.
However, we couldn't locate any active AVG subscriptions under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.