Id paid for license

Hello Anna,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting the activation code for the subscription for which you have paid. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

I paid for the license over a week ago, but I still haven't received any code or information that my license is paid, I keep receiving e-mails that my license is unpaid, what should I do?

Hello Anna,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting the activation code for the subscription for which you have paid. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.