Idenity protection

Tim, Have a look @ this article (https://support.avg.com/SupportArticleView?q=identity+protection&urlname=Identity-Protection-is-inactive-and-cannot-be-enabled-in-AVG&l=en_US).
AVG Guru

Tim, Have a look @ this article (https://support.avg.com/SupportArticleView?q=identity+protection&urlname=Identity-Protection-is-inactive-and-cannot-be-enabled-in-AVG&l=en_US).
AVG Guru

my idenity protection is showing not protected…how doi fix this?