Debbie,
Thank you for trying it out and we are sorry to hear you are experiencing issue with remover tool. Please check whether you have logged on to your PC as administrator or not. If you are logged in as admin, please try to run the remover tool in safe mode. To boot your PC to safe mode, please follow the steps in this article http://avgclick.me/rebootintosafemode .
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Debbie,
Sorry for the inconvenience caused.
Have yo installed the latest 2016 version of AVG free antivirus?
We request you to try repair installation of AVG free antivirus program once.
To perform repair installation of AVG please follow the instructions mentioned in this link: http://avgread.me/1BVxDSY
Please feel free to contact us if you need any assistance.
I have AVG Free Edition. It keeps telling me that the Identity component is not activated, and I am not fully protected. I clicked the "Fix Now" link, but no solution. Any Ideas?
After you run the remover tool successfully, please download and install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
Please visit this webpage http://www.avg.com/us-en/download.prd-afh-free to download the offline installation file.
Run the downloaded file to start the installation process.
Follow the instructions on your screen.
Complete the installation and restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Debbie,
Sorry for the inconvenience caused.
Have yo installed the latest 2016 version of AVG free antivirus?
We request you to try repair installation of AVG free antivirus program once.
To perform repair installation of AVG please follow the instructions mentioned in this link: http://avgread.me/1BVxDSY
Please feel free to contact us if you need any assistance.
Nothing works. Now I can't even find AVG listed among my programs to repair or uninstall. What a revolting development! Help
Nothing works. Now I can't even find AVG among my programs, to repair or uninstall. I think I clicked on something that said that I didn't want to see AVG listed, therefore, it is gone and I can't find it. Not smart on my part, but I admit that I'm not too savy when it comes to computers. Help if you can.
I tried to download the AVG removal tool, but get a message "unspecified error". Now what?