Identity not protected with my latest AVG download

AVG Protection
5

I have also had this problem and reinstalled AVG but identity still won't fix and errorr message remains.  Any other suggestions please?

4

Jill, Try the next stage in this article (http://avgclick.me/1ABza35) i.e. Reinstall AVG (http://avgclick.me/howtoreinstallAVG).
AVG Guru

1

Have just renewed my licence and downloaded the latest AVG, on my laptop this worked fine but on my pc (Windows HP) there is an error warning that identity is not protected.  Then ran the repair facility but no improvement

2

Jill, Try the next stage in this article (http://avgclick.me/1ABza35) i.e. Reinstall AVG (http://avgclick.me/howtoreinstallAVG).
AVG Guru

3

Hello Anita, sorry for the inconvenience caused. I would request you to contact our technical chat support via https://support.avg.com/support_contact_form?l=&retUrl=support_sales to get further assistance regarding this issue. Thank you.