Larry, You've actually posted your query in the wrong area! It should have been located here (https://support.avg.com/answers#!/feedtype=RECENT&dc=Windows&criteria=ALLQUESTIONS). Have a look @ this link (https://support.avg.com/answers?id=906b0000000D3PeAAK).
AVG Guru
I have the same problem as others. My 2014 AVG free disaabled the identity protection. Within the "dashboard" it shows disabled, but within the module it says enabled and the icon shows partial protection. The only option I see is to pay a fee for an upgrade! Is AVG now running extortion ware?
Larry, You've actually posted your query in the wrong area! It should have been located here (https://support.avg.com/answers#!/feedtype=RECENT&dc=Windows&criteria=ALLQUESTIONS). Have a look @ this link (https://support.avg.com/answers?id=906b0000000D3PeAAK).
AVG Guru