Identity protection is disabled

AVG Protection
4

Hi I followed your advice but the problem remains my identity protection remains disabled. Ive also noticed that any document in Adobe reader doesn't open properly I only see the boarders after renewing  my AVG.

3

Hello Estelle,
We apologize for the inconvenience. We suggest that you repair the AVG using http://avgread.me/1BVxDSY and check whether the Identity Protection get enabled. Please feel free to contact us for further assistance.
Thank you.

1

I have renewed my Avg  but the identity protection remain disabled what do I do now?

2

Hello Estelle,
We apologize for the inconvenience. We suggest that you repair the AVG using http://avgread.me/1BVxDSY and check whether the Identity Protection get enabled. Please feel free to contact us for further assistance.
Thank you.