Identity protection not working and will not fix

AVG Protection
5

Hello Brian,
We regret for the inconvenience caused. Do you use the latest version of AVG(2016) which is up-to date? What is the operating system of your computer? Do you find the message as "Not Protected" on the 'Identity protection' window? Thank you.

1

Identity protection not working and will not fix.

2

Hello Brian,
We regret for the inconvenience caused. Do you use the latest version of AVG(2016) which is up-to date? What is the operating system of your computer? Do you find the message as "Not Protected" on the 'Identity protection' window? Thank you.

3

I have found cannot upgrade to paid  vision from free vision

4

Hello Brian,
Is the product activated to the paid subscription now?
Thank you