Hello Jacques,
We apologize for the inconvenience.
This error is caused by missing digital signature of the AVG file msvcr110.dll.
To fix this issue, please follow this steps.
Download installatio package of Visual C++ Redistributable for Visual Studio 2012 https://www.microsoft.com/en-us/download/details.aspx?id=30679
Repair the x86 version of this package.
Restart computer.
After the computer restarts, please check if the Identity Protection is active in the AVG program.
Thank you.
I cannot activate my Identity protection, every time I try the Identity protection return off
Hello Jacques,
We apologize for the inconvenience.
This error is caused by missing digital signature of the AVG file msvcr110.dll.
To fix this issue, please follow this steps.
Download installatio package of Visual C++ Redistributable for Visual Studio 2012 https://www.microsoft.com/en-us/download/details.aspx?id=30679
Repair the x86 version of this package.
Restart computer.
After the computer restarts, please check if the Identity Protection is active in the AVG program.
Thank you.