Hi Helen,
You've reached the AVG community support forum.
We apologize for the inconvenience caused.
From your description, we assume that you're referring to your AVG Secure Identity subscription.
Would you be so kind as to elaborate your issue and share us more details?
What exactly happens when you try to setup your AVG Secure Identity?
Did you receive any error messages? If you did, please share us a screenshot of that error message, so that we can check and help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
I cannot create my identity protection
Hi Helen,
You've reached the AVG community support forum.
We apologize for the inconvenience caused.
From your description, we assume that you're referring to your AVG Secure Identity subscription.
Would you be so kind as to elaborate your issue and share us more details?
What exactly happens when you try to setup your AVG Secure Identity?
Did you receive any error messages? If you did, please share us a screenshot of that error message, so that we can check and help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.