Hello Meredyth,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We kindly request you to please repair your AVG Product using the article avgclick.me/RepairAVG and check whether the issue resolve.
Please feel free to get back to us for further assistance.
Thank you.
identity protection is disabled… having tried all the ways to remove it back to working order hasnt been successful ??
Tried the repair but that didnt work either… Error Code 0xE0010002
Meredyth
Hello Meredyth,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We kindly request you to please repair your AVG Product using the article avgclick.me/RepairAVG and check whether the issue resolve.
Please feel free to get back to us for further assistance.
Thank you.
Hello Meredyth,
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
4. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.
7. Complete the installation and restart your computer.
Please feel free to get back to us for further assistance.
Thank you.