Hello Jane,
Sorry for the inconvenience caused.
No, this is not related to mobile.
We request you to completely reinstall the AVG Internet Security using our AVG remover tool.
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z .
Please feel free to contact us should you need any assistance.
Just installed AVG Internet Security. Everything smooth except note 'Unable to complete automatic state repair' … 'Identity Protection is disabled'. Not sure if that relates only to a mobile?
Hello Jane,
Sorry for the inconvenience caused.
No, this is not related to mobile.
We request you to completely reinstall the AVG Internet Security using our AVG remover tool.
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z .
Please feel free to contact us should you need any assistance.