Identity Protection

Hello Gail,
We apologize for the inconvenience.
This issue is caused by missing digital signature of the file msvcr110.dll.
Download installatio package of Visual C++ Redistributable for Visual Studio 2012
Repair the x86 version of this package.
Restart computer.
Please let us know the status after you restart the computer.
Thank you.

My tune up says Identity Protection is disabled.  When I hit the Fix button, it turns green for about 2 seconds and then goes back to disabled.  Any way to fix this?

Hello Gail,
We apologize for the inconvenience.
This issue is caused by missing digital signature of the file msvcr110.dll.
Download installatio package of Visual C++ Redistributable for Visual Studio 2012
Repair the x86 version of this package.
Restart computer.
Please let us know the status after you restart the computer.
Thank you.