Identity Protection

I have just renewed and reinstalled AVG Security and the scan shows 'Identity not protect'. I've tried Fix Now but I get a message saying auto repair could not fix and to go online to learn about issue but I can find nothing about it?

Hello Kevin.
We are sorry to hear about the inconvenience caused. We would request you to manually run repair installation of your AVG as described in this article http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG . Please, feel free to let us know if you require any further assistance. Thank you.