IDP.ALEXA.46 - Issue - Fake virus notification

Viruses & Threats
3

Hello Neagu,

Thank you for submitting the sample to us. The file will be analyzed and will be added to our latest virus definitions in mere future. So I would request you to add the program to AVG's exception temporarily by following the instructions mentioned in this link: http://avgread.me/18WB2dg . Thank you.

4

Hello Neagu,
We apologize for the inconvenience caused. To report an incorrect detection by AVG please have a look at this article ( http://avgread.me/1GgMyPc)
Feel free to contact us if you have any queries with AVG products. Thank you.

1

Hello,

My name is Neagu Valentin. I represent Class IT from Romania. We developed an application for windows OptimumDesk and our customers reported an issue with AVG and our application (IDP.ALEXA.46 ). How can we solve this? I reported this issues several times.

Thanks,
Valentin Neagu

2

Hello Neagu,
We apologize for the inconvenience caused. To report an incorrect detection by AVG please have a look at this article ( http://avgread.me/1GgMyPc)
Feel free to contact us if you have any queries with AVG products. Thank you.