IDP.ALEXA.53 Error with AOL DESKTOP GOLD

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3

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1

Like others lately, I am getting an IDP.ALEXA.53 error which is preventing me from accessing my email on AOL DESKTOP GOLD.  I tried creating an exception but that just prevented the software from coming up altogether.  What now!?

2

Hi Mary,

Thanks for posting your query in social media.

To fix your issue, I have sent an email to connect to our remote experts.

Please check the email and follow the instructions to start the remote session.