Hello Mike,
We will certainly check and help you.
Please open the AVG threat pop-up and click on the see details, then take a screenshot of the AVG threat pop-up notification and share it to this post.
For taking a screenshot, please refer this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Please let us know the version of the AVG Internet Security on your PC.
To check that, Open the AVG Internet Security > Menu > About.
May I know the operating system of your PC?<br>Also, we have noticed that you have purchased a duplicate AVG Subscriptions of the same AVG product, do you wish to merge and consolidate your AVG Subscription? If yes, please confirm and reply to this post.
Thank you.
hi ,ive just bought a lazy aimouse, and on trying to install ,ive got the first and only warning of idp generic ,and have refreshed/updated avg ,closed and restarted computer ,deleted and redownloaded software but get this warning -is it a false positive or is it a real threat:
Hello Mike,
We will certainly check and help you.
Please open the AVG threat pop-up and click on the see details, then take a screenshot of the AVG threat pop-up notification and share it to this post.
For taking a screenshot, please refer this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Please let us know the version of the AVG Internet Security on your PC.
To check that, Open the AVG Internet Security > Menu > About.
May I know the operating system of your PC?<br>Also, we have noticed that you have purchased a duplicate AVG Subscriptions of the same AVG product, do you wish to merge and consolidate your AVG Subscription? If yes, please confirm and reply to this post.
Thank you.