IDP.HELU.JSDown22

User-added image

Hello Dave,
My apologies for any inconvenience caused. Please share a screenshot of the AVG Detection (with "see details" page) to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

Thank you for providing screenshots Dave,
I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG Internet Security program and also we will check if your computer really has a virus/threat.
Best regards,
Alok.

when i look through the antivirus software analyzer log this IDP.HELU.JSDown22 tries to do something at both 4am and 4pm everyday about 12 times in a row.  my virus detection stops and secures it but will not remove it.  what can i do about it? any help would be greatly appreciated

Hello Dave,
My apologies for any inconvenience caused. Please share a screenshot of the AVG Detection (with "see details" page) to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.