IK KEN ONVOLDOENDE eNGELS OM EEN VRAAG TE STELLEN IN HET ENGELS HOE KAN IK DDIT DOEN IN HET NEDERLAN

AVG Protection
6

Hello Louisette,
We are sorry but we do provide support only in English. Could you please post your query in English so that we can understand it better and assist you with it? Thanks You.

1

Ik herhaal voor de derde keer in ken onvoldoende Engels om mijn vraag in het Engels te stellen, dus hier in het Nederlands, ik heb betaald en mijn avg zegt steeds dat ik dingen moet betalen om verder te doen. Indien jullie niet kunnen oplossen geef mij mijn geld terug aub

3

Hello Louisette,
We regret the inconvenience caused. Upon reviewing your account using your email address, we have confirmed that you have AVG Internet Security. The program which you have paid is only for to get your system protected from threats. Since you have mentioned cleaning your system by AVG we get to know that you have installed AVG Performance or AVG PC Tune up as trial version. Once trial version has been expired, it shows to buy it. So we would like to upgrade the trial version to a paid version to continue with the service. If you have interested to buy the AVG PC Tune up, please contact our sales department through the below link for best offers and deals.
https://support.avg.com/support_sales?l=en_US
Thank you.

5

@ louisette VERVET
Louisette, This Community is basically English language… Original query translation…
I KNOW English INSUFFICIENT TO A QUESTION IN ENGLISH HOW CAN I DO IN THE ENGLISH Select ð
I repeat for the third time to know enough English to ask my question in English, so here in Dutch, I paid and my avg always says that I have to pay things to do next. If you can not solve, give me my money back please

@ Michael Uhlig
Michael, This Community is basically English language… Query translation…
What they say is as follows, you pay for Antivirus Program and NOT for TuneUp Utiliies.Zij think you and Trial Version and this is over .You would thus have to buy Performance .Mare think there they speak only English
AVG Guru

2

I wrote in Dutch that I know not enough Englisch to put my answer, and I am angry becouse for paying everything is in Dutch, but to help you have to can write and reade Englisch.
I think it is not good the way you do with your clients .
but my question is : if I try to clean up my computer window 10 with avg always I get the answer that I have te buy, but I payed *- 50 euro to have your thing and I think it is not good put on my computer.
and so I thind it is better you gave me my money back so that I can buy something in Dutch

4

Hello Louisette,
We are sorry but we do provide support only in English. Could you please post your query in English so that we can understand it better and assist you with it? Thanks You.