Hi Jan,
The support available here is in English currently. You can for example use Google Translator (https://bit.ly/2xAiEc8) for translation purpose.
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
The license will not be re-enrolled to automatic renewal, if the payment method used to subscribe intiially was bank transfer.
However, we'd suggest you to initiate a chat with our billing team by using this link to check the available options.
Thank you for your understanding in advance!
Hi Jan,
The support available here is in English currently. You can for example use Google Translator (https://bit.ly/2xAiEc8) for translation purpose.
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
The license will not be re-enrolled to automatic renewal, if the payment method used to subscribe intiially was bank transfer.
However, we'd suggest you to initiate a chat with our billing team by using this link to check the available options.
Thank you for your understanding in advance!
Wanneer ik wil betalen voor mijn volgend jaar abonnement met Nederlands bankbetalingssysteem genaamd "IDEAL" verschijnt er een briefje dat mijn abonnement niet automatisch zal subcriberen wanneer ik betaal.
Over 7 dagen wordt mijn VPN verwijderd, dus dit is dringend voor mij. Ik heb geen andere belonings mogelijkheid.
Vraag: Hoe kan ik betalen voor een abonnement en mijn VPN behouden.
Groeten