Hello Ekaterina . I request you to contact our Sales Support team via the below link http://avgread.me/1G2aa9F and select "chat us online" at the bottom of the page and they will be assisting you further in resolving the issue… Thank you.
Good afternoon. Since I was not registered and did not have tobuy the product (as it sdela thieves who stole my card data), I do not know on what account and what address they were registered … (( But I can provide Document Confirmation of bank transactions and data.I want to understand what time your payment was made, for that I need to know in which country you are and how much time you have right now. Thanks. I hope for your understanding and assistance. After all, no one will wish that their money would be removed extraneous people without their knowledge.
Hello Ekaterina. We work round the clock to assist you better. Please feel free to contact us. Thank you.
Ekaterina, As directed by AVG Technologies personnel on the Community have you actually contacted the Sales Support team?.
AVG Guru
Good afternoon. Since I was not registered and did not have tobuy the product (as it sdela thieves who stole my card data), I do not know on what account and what address they were registered … (( But I can provide Document Confirmation of bank transactions and data.I want to understand what time your payment was made, for that I need to know in which country you are and how much time you have right now. Thanks. I hope for your understanding and assistance. After all, no one will wish that their money would be removed extraneous people without their knowledge.
Good afternoon .
Today MOVA cards illegally written off the money and pay for the service on your site , please cancel the transistor automatic computer as my cards vospolzovaliss illegally mosheyniki ...
I can provide the map data with which the transaction was effected .
( Last 4 tsyfry 3234 )
The transaction was executed at $ 39.99 at 08: 56 am Moscow time.
Good afternoon. I am very grateful to you that you try pmoch me in this situation . But now, unfortunately, I can only provide the data card with which payment was made . I also ordered a statement of your card in a bank , maybe there will be more detailed presentation of the information about the payment.
Attached is a photo scanned from my personal account , which has information on the map, which removed the money.
Transaction time specified by Moscow time. We now have a 4 : 21 pm .
Hello Ekaterina . I request you to contact our Sales Support team via the below link http://avgread.me/1G2aa9F and select "chat us online" at the bottom of the page and they will be assisting you further in resolving the issue… Thank you.
Ekaterina, For further assistance please refer to the Aravind Gnanamurthy (AVG Technologies) posting above.
AVG Guru
Hello Ekaterina. I certainly understand your concern. Once you received your bank statement please contact our sales team as mentioned above to assist you better in resolving the issue. Thank you.
Hello Ekaterina. Please let us know if you have reached the Sales Support to assist you further. Thank you. Kishore, AVG Customer Care.
Hello Ekaterina. I understand your concern. I would request you to chat with our sales team as Aravind suggested earlier and submit the bank statements and any other proofs you have to them. They will look into the issue an definitely help you accordingly. Thank you.
Ekaterina, As directed by AVG Technologies personnel on the Community have you actually contacted the Sales Support team?.
AVG Guru