Illegal payment taken from my account

AVG Subscription
1

Hello Angela,
We regret for the inconvenience caused. Upon checking with your case history, we have confirmed that you have been submitted your refund request and it has been escalated to a senior refund team for processing. Please be patience. Our refund team will definitely get back through your email as soon as possible. Thank you.

2

Hello Angela,
We regret for the inconvenience caused. Upon checking with your case history, we have confirmed that you have been submitted your refund request and it has been escalated to a senior refund team for processing. Please be patience. Our refund team will definitely get back through your email as soon as possible. Thank you.