Illegal payments

Hello Norman,

I am unable to find any active subscription of AVG or recent charge under this email address.

I have sent you an email, please reply to that email with the necessary information to assist further.

Why have I been charged for an item I have no knowledge about.  Bank statement on17th September 2018 has an withdrawl to pay AVG?  I have not had any communication from AVG to say that they were making a withdrawl.  
I look forward to your comments and a return of MY money.

Hello Norman,

I am unable to find any active subscription of AVG or recent charge under this email address.

I have sent you an email, please reply to that email with the necessary information to assist further.