I'm helping a friend1) An exclamation mark persists covering the AVG shortcut in the Vista taskbar.2

AVG Performance
4

Hello Marvin,
I am sorry to hear that your friend is facing issue with AVG program. As per your first question, 1) An exclamation mark persists covering the AVG in the System tray because AVG has done a forced up-gradation to the latest version. As a result of which, you will notice two AVG Protection entries in the control panel which conflicts with the new version. I suggest you to follow the instruction given in this article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to remove the older version of AVG using remover tool.
2) Once you done with the remover tool, please repair AVG 2017 version from Control panel and check the status of the last scan. If you face any issues, please provide us the screenshot  http://avgread.me/1aZxsAV of what is happening with AVG, I look forward to your response.

1

I'm trying to help a friend with Vista AVG…
1) An exclamation mark persists covering the AVG shortcut in the Vista task bar.
2 ) After two full scans today, AVG still says, "Last Scan: never"

My own personal email is on my own Win 7 machine…
marvin@metrocast.net

3

Hello Marvin,
I am sorry to hear that your friend is facing issue with AVG program. As per your first question, 1) An exclamation mark persists covering the AVG in the System tray because AVG has done a forced up-gradation to the latest version. As a result of which, you will notice two AVG Protection entries in the control panel which conflicts with the new version. I suggest you to follow the instruction given in this article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to remove the older version of AVG using remover tool.
2) Once you done with the remover tool, please repair AVG 2017 version from Control panel and check the status of the last scan. If you face any issues, please provide us the screenshot  http://avgread.me/1aZxsAV of what is happening with AVG, I look forward to your response.

2

Marvin, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru