Im in australia and cant watch bbc

Hello ian,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing BBC. We will certainly check and help you in this case.
Upon reviewing, we can see that you have already contacted us regarding the same issue and the previous representative has collected required information and forwarded it to the concerned team. They will review the issue and will get back to you via email as soon as possible.
We appreciate your understanding and patience in this regard.
Thank you!

Hello ian,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing BBC. We will certainly check and help you in this case.
Upon reviewing, we can see that you have already contacted us regarding the same issue and the previous representative has collected required information and forwarded it to the concerned team. They will review the issue and will get back to you via email as soon as possible.
We appreciate your understanding and patience in this regard.
Thank you!