Im new to AVG full protection but now have issues with my emails

AVG Protection
7

Hello Nicole,

I understand the inconvenience.
Please disable AVG Internet Security temporarily as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-use-Passive-Mode to check whether it resolves the issue.

1

Hello
I now have the AVG full protection but now my emails seem to have stopped syncing. I have to run the AVG a few times a day to push my emails to come in and go out.

Im also not an IT person so simple instructions not IT language would be very much appreciated.
Please help.
Nic.

4

Yep done that and they pointed the issue to the Anti Virus protector for email.  I guess i'll have to get a refund and go elsewhere.

Thanks.

2

Dear Bala
i followed the instructions but i didnt work.
Any other suggestions.
Nic.

6

Nicole, thank you for trying the above steps. It seems that the issue is not with AVG. I would request you to contact your Internet Service provider for further assistance.

3

Nicole, you have mentioned that the email didn't work even after disabling AVG Internet Security completely.
You can uninstall AVG Internet Security program completely to check whether it resolves the issue.
To uninstall AVG Internet Security please follow the steps as mentioned in this article: http://avgread.me/1DEtNP0 .
Keep us informed about the status.

5

Hello Nicole,

I understand the inconvenience.
Please disable AVG Internet Security temporarily as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-use-Passive-Mode to check whether it resolves the issue.