I'm unprotected, it says to enter my license number, when I do that it says I'm already registered, what is going on, why isn't my virus protection working

Other user samantha mcknight posting (https://support.avg.com/answers?id=906b0000000D2SDAA0).
AVG Guru

I am having the same problem and when I try to contact someone it just keeps sending me to where I dont need to be! Is there a number I can call?

I am having the same problem and when I try to contact someone it just keeps sending me to where I dont need to be! Is there a number I can call?

Hi Carlene,
You should be contacted via email with offer for remote support.
Thanks

Other user samantha mcknight posting (https://support.avg.com/answers?id=906b0000000D2SDAA0).
AVG Guru