Hello Jaafar,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Please have a look at this article https://support.avg.com/SupportArticleView?l=en_US&urlName=Unlock-a-device-locked-by-AVG-AntiVirus-for-Android to unlock your mobile phone. If it fails please click on the following link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_Android_AVG_Antivirus&prod=AVG%20AntiVirus and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please feel free to get back to us for further assistance.
Thank you.
I am trying to log in into my sony z3 compact tablet as avg anti-thft have locked my device after i updated it to the latest android
And the web site service is not available and when i try to input my password it dont accept on the tablet
By the site it is not allowing me to enter
Its telling me only by sms you can and there is no command to unlock it by the sms also i dont remmember my pin for the sms
So how can i unlock my device then
Get me a way to start using my tablet again
There is an issue and i cant handle it without your help
Hello Jaafar,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Please have a look at this article https://support.avg.com/SupportArticleView?l=en_US&urlName=Unlock-a-device-locked-by-AVG-AntiVirus-for-Android to unlock your mobile phone. If it fails please click on the following link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_Android_AVG_Antivirus&prod=AVG%20AntiVirus and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please feel free to get back to us for further assistance.
Thank you.