Hello Tamara,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to access website.
Please apologize for the inconvenience caused. We'll certainly check and help you out.
This is not an expected behavior of AVG. Have you tried access the website from any other browser or incognito mode?
In this regard, we would recommend you to add the website into exception and check with the issue.
Please refer this article to add website into exception.
(https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=exception&supportType=home)
Since you suspect that this is a false detection being made by AVG, please submit the detected website for false-positive analysis using this link. https://www.avg.com/en-gb/false-positive-file-form#pc
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Thank you and keep us updated.
I am not happy at all about the AVG brower security as there is no info available how you can have important websides popup's allowed, I had brought a VIP Ticket on ticketmaster, but this get fully blocked by avg Browser security, same with SDWorks to check if next paycheck is paid or not, fully blocked, this is not what I want at all, I want protection, and explaination how I can acces these again ?
I am very unhappy that I cannot acces my own paycheck website and ticketmaster.
Thinking to have AVG abonnements to be stopped all of them !
Hello Tamara,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to access website.
Please apologize for the inconvenience caused. We'll certainly check and help you out.
This is not an expected behavior of AVG. Have you tried access the website from any other browser or incognito mode?
In this regard, we would recommend you to add the website into exception and check with the issue.
Please refer this article to add website into exception.
(https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=exception&supportType=home)
Since you suspect that this is a false detection being made by AVG, please submit the detected website for false-positive analysis using this link. https://www.avg.com/en-gb/false-positive-file-form#pc
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Thank you and keep us updated.