Hello,
Thanks for the respsota I had tried all the channels to contact you and finally I see at least here that there is someone.
I certainly intend to obtain reimbursement / cancellation for the reasons already explained. Thank you
Hello Edoardo,
The support here is provided in English.
We are sorry to know about the inconvenience that you experienced due to AVG TuneUp product.
You have been charged €73.76 for the renewal of AVG TuneUp - Unlimited Devices (2 Years) subscription recently as the auto renewal was cancelled only after the charge deduction.
Do you confirm to get refund for this charge?
Non riesco a contattare direttamente AVG per mio problema, ne telefonicamente ne per chat …
Ero vostro cliente per AVG e per AVG Tuned ma ho disdetto entrambi perchè AVG Tuned mi aveva rovinato un PC. Ieri mi è arrivato fattura per rinnovo automatico e non riesco a contattarvi, cosa devo fare? C'è un modo per inviarmi una mail esplicativa del disagio che mi state procurandoi? GRAZIE
Thank you for the confirmation.
We have initiated the refund for €73.76 charge and an email has been sent explaining its status.
If the email is not found in inbox do check in spam and junk folders.