Greetings,
We regret the inconvenience this has caused you.
For further assistance in this regard, we recommend that you contact our designated sales team directly.
Please visit this link to contact our sales team via live chat.
Thank you for understanding in advance!
I received a message from you. "Your AVG subscription will expire on May 25, 2022 because we were unable to process your payment.
This could be due to blocking your payment card or its expiration date before the subscription renewal day." I checked the card at the bank, they said that everything is normal, there are no restrictions. There are funds on the card. The details of the card have not changed. case?
You have reviewed the costs of this card several times and never had a problem. Nothing has changed in terms of using the card. What is the problem this time. The bank said that there was not even a withdrawal of money from your side.
Hello Павел.
We understand your concern.
We apologize for the inconvenience caused to you.
Please contact our sales team using the below link, they will check and help you to resolve this issue. Our sales team handles all the issues related to billing and sales.
https://support.avg.com/support_sales?l=enIf you need further help, please keep us posted.
Thank you.