Hello Francesco,
We regret for the inconvenience caused. Upon checking your account, it seems that AVG My Account is already active under your registered email address, so we have sent an email to reset the password for AVG My Account. Please check your spam or junk folders, if the email is not present in inbox. Also, if you still face issue in logging into AVG My Account, please use this link to contact our sales support team https://support.avg.com/support_sales_chat?l=en .
Thank you.
Hello,
I have just purchased a license of avg internet security.
I received the first mail with order number, but I didn't receive the mail with the link to confirm my mail address, so I can't access to AVG MyAccount.
I have already checked spam folder and waited 24 hours, but nothing…
I 'm registered with another mail address (same domain, same mail server) and I receive the mail correctly!!! How can I have support for this problem ? Can I write to a e-mail address of sales support of AVG to get help? at which mail address ?
Thanks a lot
Hello Francesco,
We regret for the inconvenience caused. Upon checking your account, it seems that AVG My Account is already active under your registered email address, so we have sent an email to reset the password for AVG My Account. Please check your spam or junk folders, if the email is not present in inbox. Also, if you still face issue in logging into AVG My Account, please use this link to contact our sales support team https://support.avg.com/support_sales_chat?l=en .
Thank you.