Let us clarify this for you, Jacopo.
You can initiate a chat with our billing team by visiting the link provided in the previous post. They'll help you to check the available offers & renew AVG license. During the process, you can use the new card.
Hi Jacopo,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
You'll be able to update the card only while subscribing/renewing AVG license. In this regard, we'd suggest you to initiate a chat with our billing team by visiting this link.
They'll help you to check the available offers & renew AVG using the new card details.
Thank you for your understanding in advance!
I have to update the credit card details in my personal page, but I always get the error that there is a glitch in the Matrix
Hi Jacopo,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
You'll be able to update the card only while subscribing/renewing AVG license. In this regard, we'd suggest you to initiate a chat with our billing team by visiting this link.
They'll help you to check the available offers & renew AVG using the new card details.
Thank you for your understanding in advance!
Thanks for the reply. Does it mean I have to wait for the subscription to expire, in January 2022, to be able to update the payment details and renew the subscription?