Improper billing

Hello Danilo,

We are sorry to know this.
We will check and help you to resolve this issue.
We have sent you an email asking for a few details and please reply to that email for further assistance.
Thank you.

My bank account was charged for an annual subscription and I had already canceled the avg product. I request a refund of 49.99 euros. There is no option to request a refund on the avg Portugal website.

Hello Danilo,

We are sorry to know this.
We will check and help you to resolve this issue.
We have sent you an email asking for a few details and please reply to that email for further assistance.
Thank you.