In avg internet security i WANT win10 firewall to ALSO be on!

AVG Protection
2

Hello Ajinkya,

Thank you for reaching out and please accept my apologies for the delay. My name is Jovana and I'm with AVG senior support.

Please note that it is not recommended to have two antivirus protections on one device at the same time. AVG Internet Security was designed to turn off the Defender because having two antivirus software running simultaneously can cause many performance issues. 

However, there is an option, called passive mode which will disable AVG Shields and Enhanced Firewall, but we do not recommend it, as it will leave you without proper protection. 

Nonetheless, here is a support page where you can find the steps for enabling the passive mode: | AVG

I hope this helps, and I thank you for your feedback. I'll certainly share it with the team so we can make improvements in the future.

3

Hello Ajinkya,

Thank you for reaching out and please accept my apologies for the delay. My name is Jovana and I'm with AVG senior support.

Please note that it is not recommended to have two antivirus protections on one device at the same time. AVG Internet Security was designed to turn off the Defender because having two antivirus software running simultaneously can cause many performance issues. 

However, there is an option, called passive mode which will disable AVG Shields and Enhanced Firewall, but we do not recommend it, as it will leave you without proper protection. 

Nonetheless, here is a support page where you can find the steps for enabling the passive mode: | AVG

I hope this helps, and I thank you for your feedback. I'll certainly share it with the team so we can make improvements in the future.

1

i have purchased avg internet security. i actually own a computer business where i also install good antivirus for my customers. avg has activated its enhanced firewall and disabled the os firewall (windows defender firewall). i WANT the win10 firewall to ALSO be ON!!! i have disabled quite a few exes in the windows firewall (about 200). i dont want to add again all these exes in avg firewall JUST because it chose to disable the internal windows 10 firewall. WHY CANT AVG KEEP THE OS FIREWALL ON AS WELL???@?!? if avg doesnt do this update then i wont be recommending and buying avg for my customers anymore. kaspersky keeps the OS firewall enabled.