In the new Internet Security: Where are scan reports and anti-spam?

AVG Protection
4

Hello Cheryl,
We understand your concern about the Scan results. AVG will show the scan results only if you have any threats in your computer. If you don't have any threats, it will not show you the scan results, it will just close the interface because, the new version has been designed in that way.
To generate a scan report please follow the below steps,(for example: Deep virus scan is considered.)
- Open AVG
- Open Scan setting (symbol of gear, bottom of the window)
- Open Deep Virus Scan setting (symbol of gear, Deep Virus Scan tile)
- Click on "Report file"
- Check "Generate report", fill "Filename" (e.g. AVGScanReport), and check all reported items (Infected items, Hard errors, Soft errors, OK Items, Skipped items)
- Click on "OK" and "OK"

To view the scan report, please follow the path " C:ProgramDataAvgAntivirus report"

1

I have AVG Ultimate.  Recently the Internet Security component upgraded itself to it's latest version.  I like that it has more choices, but I don't like that it doesn't make scan reports history available to see. You can see if there's anything in quarantine; but if you don't happen to be staring at the program on your computer screen at the moment the scan ends you can't see it say the outcome.  Did it find and delete something?  I've clicked every link there is in the program.  I found a place in the program where you could tell it to generate a scan report.  I did so, giving it a file path and name.  Still didn't work - no report.

Also there is a component called anti-spam.  It says "not installed".  Several times I've clicked the link to install it.  It says "installing", but doesn't.

3

Hello Cheryl,
We understand your concern about the Scan results. AVG will show the scan results only if you have any threats in your computer. If you don't have any threats, it will not show you the scan results, it will just close the interface because, the new version has been designed in that way.
To generate a scan report please follow the below steps,(for example: Deep virus scan is considered.)
- Open AVG
- Open Scan setting (symbol of gear, bottom of the window)
- Open Deep Virus Scan setting (symbol of gear, Deep Virus Scan tile)
- Click on "Report file"
- Check "Generate report", fill "Filename" (e.g. AVGScanReport), and check all reported items (Infected items, Hard errors, Soft errors, OK Items, Skipped items)
- Click on "OK" and "OK"

To view the scan report, please follow the path " C:ProgramDataAvgAntivirus report"

2

For Anti-spam, please click install and wait for the green bar to complete. At the top of the Interface it will ask you to restart the computer to complete the installation. Please do a system restart and check the status.

If you face any difficulties, please contact us we will assist you better.
Thank you.