Inablity to get help for services I have paid for from AVG

I have been trying for weeks to get a problem with AVG products fixed.All I get is… have  patience.Is this crowd a joke or what?

Please wait until, support team gets back to you. 

Thanks for the patience. 

Regards: Anime Face Capcut (url removed)

Please wait until, support team gets back to you. 

Thanks for the patience. 

Regards: Anime Face Capcut (url removed)