Inactive Antivirus after restart of windows

Hello Ralf.

I apologize for the inconvenience caused to you. Please have a look at this article given: http://avgread.me/1Iy9KIl.

Feel free to get back to us for any further assistance.

Thank you.

Hi,
I've bought Antivirus 2015. Installation on newest Windows7 with no other installed antivirus software was OK. Antivirus has updated and everthing beside AVG firewall (using WS firewall) is green.
But after restart Antivirus is inactive and can't be reactivated. Only a new installation or repair installation helps and reactivate Antirus. But same for the next restart.
Does anybody know what could help?
regards
Ralf

Hello Ralf.

I apologize for the inconvenience caused to you. Please have a look at this article given: http://avgread.me/1Iy9KIl.

Feel free to get back to us for any further assistance.

Thank you.