Hello Juan.
We are sorry for any inconvenience caused.
You seem to have bought the same product twice. AVG products are sold as subscriptions and they continue to renew automatically until you cancel. This information is provided in the End User License Agreement. You will also receive a pre-billing email notification 45 days and 30 days prior to the original expiry date.
I would request you to get in touch with our sales team (https://support.avg.com/support_sales?l=en) for help to manage your subscriptions.
The avg system requested the renewal of the licenses in may (despite expiring in july) in the same way it carried out the renewal. A few days ago I was debited again for the licenses that I had paid for 2 months ago. I hope they know how to help me since I am not going to pay twice for the same product. Thank you
Hello Juan.
We are sorry for any inconvenience caused.
You seem to have bought the same product twice. AVG products are sold as subscriptions and they continue to renew automatically until you cancel. This information is provided in the End User License Agreement. You will also receive a pre-billing email notification 45 days and 30 days prior to the original expiry date.
I would request you to get in touch with our sales team (https://support.avg.com/support_sales?l=en) for help to manage your subscriptions.
We are sorry for any inconvenience caused.
You seem to have bought the same product twice. AVG products are sold as subscriptions and they continue to renew automatically until you cancel. This information is provided in the End User License Agreement. You will also receive a pre-billing email notification 45 days and 30 days prior to the original expiry date.
I would request you to get in touch with our sales team (https://support.avg.com/support_sales?l=en) for help to manage your subscriptions.