Hello Robert. Thank you very much for taking the time to write. My name is Shawn, and I am writing to you on behalf of the AVG Senior Support team.
The forum posting you shared, regrettably, is not the experience we intended for you to have had. I will help you.
I checked our records, associated to your AVG Community Forum profile, and I located your AVG subscription details. Given this posting is a public response, I am going to reach out to you by email, as associated to your AVG subscription details, to help address your expressed concerns.
Please be on the lookout for my response via email. Thanks, Shawn
Hello, Robert
You can also reach out to us using the below link which is available in our website.
https://support.avg.com/support_sales?l=en
Check if your subscription for AVG Internet Security is activated with the help of the below article :
https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security
Can't talk to an actual person, or via email, or via the internet. On February 14, 2020 I paid for a one year subscription. First, they never scanned my computer as their program said they did, and four months later, as of today 6/6/2020. I found many things that needed correcting, so I said claen it all up, and yes they said they would, for another year or two subscription. Of course there was no way to communicate with these clowns, and I am forever done, yet they have my money that was suppose to be good for the yearly. If these incompetents can't even have my billing in their system, a simple task, god knows if my laptop is secure. BEWARE CONSUMER for it is all about $$$$$$, and not backing their inoperative programs.
Hello, Robert
You can also reach out to us using the below link which is available in our website.
https://support.avg.com/support_sales?l=en
Check if your subscription for AVG Internet Security is activated with the help of the below article :
https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security