Hello John,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the Operating system installed on your laptop?
Could you please take and send the screenshot of the popup that you are receiving so that we can understand and assist you better in resolving it? To take a screenshot please follow the instructions mentioned in this link: avgread.me/1aZxsAV .
Thank you.
I have just installed AVG Free on my PC and laptop. The installation on to the PC went on smoothly, but on the laptop, the AVG Zen page shows the Protection Free icon in red and 75% complete and 'NOT PROTECTED'. (On my PC, it shows 75% complete and green.)
On the AVG Free page, the Computer icon is in green, 75%, with 'Updating...' It has been updating for almost 24 hours.
Above the icons is a red 'You are not fully protected' and ;Fix Now'. I've 'fixed now four or five times and nothing has happened.
Is there a fix for this? I've teied a re-install and that has not fixed the probem.
On the AVG Free page, the Computer icon is in green, 75%, with 'Updating...' It has been updating for almost 24 hours.
Above the icons is a red 'You are not fully protected' and ;Fix Now'. I've 'fixed now four or five times and nothing has happened.
Is there a fix for this? I've teied a re-install and that has not fixed the probem.
Hello Gulam,
Both the PC and the laptop are on Windows 10 OS.
Both the PC and the laptop are on Windows 10 OS.
Hello John,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the Operating system installed on your laptop?
Could you please take and send the screenshot of the popup that you are receiving so that we can understand and assist you better in resolving it? To take a screenshot please follow the instructions mentioned in this link: avgread.me/1aZxsAV .
Thank you.